Shipping Policy

We ship directly from various warehouses including Europe, United States and China. We are constantly working on accelerating our shipping speed. Please expect it to become twice as better by March. 

ORDER PROCESSING

We currently have a huge demand and we're shipping our orders as quickly as possible. Our current order processing time is 2-4 days (excluding weekends).

STANDARD SHIPPING

Small items (figurines / vases / tableware):

Europe  16-20 days
United States  18-22 days
Near East  22-26 days
Rest of the world — 20-22 days

Large items (wall decor / lighting):

Europe — 20-24 days
United States  22-26 days
Near East  30-34 days
Rest of the world  24-28 days

Above you can see our average shipping speed. Please note that some shipments may arrive within 7 days, some may take longer due to various factors. If your shipment is in transit for 60+ days, kindly contact our customer support team. The parcel is considered as lost if it is in transit for more than 2 months. We'll re-ship it for free or will issue a full refund.

EXPRESS SHIPPING

Please apply to express shipping option by contacting our customer support team before placing order. If you apply to express shipping after placing order, it may be too late — your order may be already sent by standard shipping. 

Shipping speed: 5-7 days.

SPECIAL COLLECTIONS

Our limited edition home decor is really worth waiting for. Please note that shipping large figurines as well as items from wall art and lighting collections may take longer.