Shipping Policy

ORDER PROCESSING

Our average order processing time is 1-3 business days. We ship directly from various warehouses, including Europe and PRC. 

STANDARD SHIPPING

We provide free worldwide shipping on all orders over €99. Below are the average delivery times by region. 

Small items (figurines / vases):
Europe — 12-16 days
United States — 10-14 days
Middle East — 20-26 days
Rest of the world — 16-20 days

Large items (wall decor / lighting / furniture):
Europe — 16-24 days
United States — 20-28 days
Middle East — 24-30 days
Rest of the world — 16-24 days

Extra large items:
Shipping time: 40-60 days

If your shipment is in transit for 60+ days, kindly contact our customer support team. The parcel is considered lost if it is in transit for more than 2 months (3 months for large shipments). We'll re-ship it for free or will issue a full refund.

EXPRESS SHIPPING

Please apply to express shipping option by contacting our customer support team before placing order. If you apply for express shipping after placing order, your order may be already sent with standard shipping option.

Express shipping speed: 5-7 days.

Please note some destinations require expedited shipping only. Here are some of them: Bosnia & Herzegovina, Dominican Republic, Ecuador, Guernsey, Iceland, Isle of Man, Jersey, Monaco, Morocco, South Africa.